Privacy Policy
The Mastery Group - Executive Coaching - Client Privacy Policy 1. In keeping with TMG Privacy Policy, all coach notes, records or assessment comments will be made available to the client if requested during the time of their engagement. 2. TMG coaches will only provide information to customers (the organization authorizing and paying for services) and that the client (the individual being coaches) gives us permission to release. Typical information might include when coaching services have taken place or the stage of coaching in which the client is currently engaged. (I.e. Awareness, Analysis, Action Planning, Achievement). 3. If information about our coaching client or the agreed upon coaching process is required by their employer, TMG will ask the customer to gain permission from their employees (our clients) in advance. The customer should share this need for information with the client prior to the start of the coaching services. If the client does not agree, TMG may not proceed with the engagement. 4. At the conclusion of the coaching assignment, all coaches will forward their hard copy and soft copy client information to the designated TMG representative. No coach will keep any hard copy or electronic copy of client information beyond the engagement date. Client contact information only will be kept for non-marketing professional reasons. 5. At the conclusion of client coaching engagement, TMG or its contractor representatives will maintain individual client information for a period of no more than 30 days before purging it from their information systems. After that time, no information about the client other than name and contact information should remain except in aggregated form. Un-attributed demographic information such as the type of coaching and engagement results will be stored and analyzed for the management of TMG's coaching business. 6. Clients and customers, alike, must be aware that if TMG is approached to do follow-on work with a previous client that TMG's privacy policy precludes our organization or its coaches from keeping past data and therefore, some additional work |